Shipping Policy
Shipping Policy – thegharkart.store
Last Updated: November 2025
Thank you for shopping with thegharkart.store.
This Shipping Policy explains how your orders are processed, packed, and delivered.
1. Order Processing Time
• All orders are processed within **1–2 business days** after payment confirmation.
• Orders are not shipped on Sundays or public holidays.
• During heavy sales or festival seasons, processing may take **1–3 additional days**.
2. Delivery Time
Estimated delivery time after dispatch:
• Metro Cities: 3–5 business days
• Other Cities: 4–7 business days
• Remote / Rural Areas: 5–10 business days
Note: Delivery times may vary due to courier workload, weather, strikes, holidays, etc.
3. Shipping Partners
We ship through trusted courier partners like:
• Bluedart
• Delhivery
• XpressBees
• Ekart
• Ecom Express
Tracking details are shared via SMS / Email / WhatsApp once the order is shipped.
4. Shipping Charges
• Standard delivery charges may apply based on the product and location.
• COD fee may apply if Cash on Delivery is available.
5. Cash on Delivery (COD)
• COD availability depends on your pincode.
• COD orders may require verification via call/WhatsApp before shipment.
• If a customer refuses to accept a COD parcel, COD service may be disabled for future orders.
6. Order Tracking
After dispatch, you will receive a tracking link.
You can track your shipment through:
• Courier tracking page
• SMS / Email updates
• Customer support (on request)
7. Incorrect Address / Delivery Failure
We are not responsible for failed deliveries caused by:
• Incorrect or incomplete address
• Wrong phone number
• Customer unavailable / not answering calls
• Refusal to accept the package
If the order returns back to us as **RTO (Return to Origin)**:
• No refund will be issued for COD orders
• For prepaid orders, reshipping charges may apply
8. Damaged / Incorrect Product
If you receive a damaged, defective, or wrong product:
• You must inform us within **24–48 hours** of delivery
• Provide unboxing video + photos (mandatory)
• We will arrange replacement or refund as per our Return Policy
9. International Shipping
Currently, we only ship within India.
International shipping is not available.